Customer Questions & Answers

We make our cupcakes with premium ingredients including luxurious European chocolates, pure vanilla from Madagascar, fruit from Napa Valley and fresh local dairy. We do not use any preservatives or hydrogenated oils. Everything is made on-site and baked daily in small batches. Come visit us. Our bakery is designed so you can see us bake and frost right in front of your eyes.

Yes we do. Our Gluten Free cupcake is a rich dark chocolate cake with dark chocolate butter cream frosting and topped with chocolate sprinkles. This cupcake is served 7 days a week.

All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.

All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.

Yes, we sell our exclusive CRAVE Party Tower. It is only available to customers who are purchasing cupcakes as well. Although it is disposable, it is made from a durable glossy white material that can be reused. The Party Tower is on our ORDER page and sells for $25/each. We also rent our CRAVE Walnut Tower. Constructed from solid dark walnut wood, this is a show stopper at any larger event. The tower is available in different sized sections with the smallest holding 75 cupcakes and the largest holding 260 cupcakes. The rental fee starts at $75.

Also known as trans fats, hydrogenated oils are used to cut costs and prolong shelf life in prepared foods and baked goods. Hydrogenated oils have been linked with coronary disease and diabetes.

Yes, we have lots of customers who like to give individual cupcakes as gifts or favors and we can box each cupcake individually. There is an additional $.50 charge/individual cupcake box. We regularly package individual cupcakes in wax bags for no additional charge.

We sell two cupcake sizes, our original cupcakes and a mini version. Our mini cupcakes are two to three bites and great for parties. They are available for advance orders for $24/dozen (one dozen minimum).

All orders should be cancelled no later than 48 hours in advance to ensure you receive a full refund for your order. After that time we are already preparing batter and frosting to be baked the next morning and will not be able to issue a refund for the order.

Yes. We use a messenger service to deliver cupcakes in the Houston area Monday through Friday. Delivery costs start at $10.

Yes, we do ship to the continental 48 states via overnight delivery service to arrive on Tuesdays through Fridays with the exception of certain Holidays. Orders must be placed before 2pm CST the day before your want to receive your order. During exceptionally hot months we do turn off shipping. To ship cupcakes CLICK HERE.

Our cupcakes come with fresh elegant toppings that compliment each flavor. For specific occasions and holidays we offer additional special decorations. Please place orders for these at least 24 hours in advance. We offer a custom printed topper for a minimum of a dozen cupcakes. These toppers require artwork approval 72 hours prior to the order date. Please email us your specific request. We also offer, for larger quantity orders, a custom sugar topper embossed with your initials, logo, or event date. These custom embossing toppers need to be ordered at least 4 weeks in advance. Please email us your specific request.

Any left over cupcakes are donated to Houston’s Prepared for Life.

We do not write or pipe on the cupcakes, however we can emboss Happy Birthday on our sugar fondant toppers for orders placed 24 hours in advance. If you come in store we can put a Happy Birthday topper on one cupcake that comes in an individual box with a Happy Birthday sticker for $5 (including the cupcake). We also sell individual colored candles, a candle pack that spells out Happy Birthday, individual number and individual letter candles as well.

We take orders for flavors we are baking on the specific day you are ordering for. We do serve vanilla, dark chocolate, vanilla on chocolate, chocolate on vanilla, red velvet and strawberry every day.

You may place orders online with a 24 hour advance notice. You can also place orders over the phone, 713. 622. 7283 or in the store. We do offer same day ordering for our Seasonal Cupcake Boxes with 3 hours advance notice (Pick-Up Only).

We do not use any preservatives, so our cupcakes are always best the day they are baked. If you need to store your cupcakes we recommend doing so at room temperature in the box or an airtight container. Avoid storing the cupcakes in the refrigerator as this will dry them out.

Every day we offer a variety of delicious cupcake flavors. We bake in small batches throughout the day to ensure you taste your cupcakes at the freshest. On occasion we do sell out of certain flavors. If you order at least 24 hours in advance, we will make sure your favorite flavors (minimum one dozen) are boxed and ready for you to pick up or have delivered.

Orders left through e-mail or on our voice mail can not be processed. Please order using our online ordering system or call the store at 713.622.7283.

Yes, we love weddings and think our cupcakes are the perfect compliment to your special day. To set up an appointment to taste our cupcakes, email events. There is a $25 fee for tastings that is deducted from the total when you place your order for 50 or more cupcakes.

We bake in small batches throughout the day. We do on occasion run out of certain flavors. You can always place an order 24 hours in advance for at least a dozen of your favorite cupcakes to ensure you get what you need. If you want less than a dozen cupcakes make sure you come in early in the day as we are fully stocked when we open our doors.

Yes we do. Our Vegan is a traditional Texas red cocoa cake with non-dairy vanilla bean frosting. This cupcake is served 7 days a week.

All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.

Yes we do. Our Sugar Free cupcake is a Vanilla cake with milk chocolate frosting sweetened with sugar substitute. This cupcake is served 7 days a week.

All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.

Yes, we can now create full-color personalized fondant pieces with our edible printing system.

Simply select any photograph, logo or artwork in .jpg format and email our designer. Once the image has been reviewed. we will email you back and let you know whether or not the file will translate well for the fondant topper. The image will ultimately need to be 7/8 of an inch. We can have your cupcake order with customer printed toppers available within 72 hours of approval.

If you do not have a .jpg file available and wish for our designer to design a topper for you, there is a $40.00 non-refundable fee, which will include up to two proofs if needed.

Customer printed toppers are available in quantities of one dozen original size cupcakes and/or two dozen mini size cupcakes.

Original Size: $51/Dozen
Minis: $68/2 Dozen

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